Privacy Policy

At FOUNDATIONS – PERINATAL AND CHILD PSYCHOLOGY CENTRE PTY LTD (ABN 12685991315), we understand that protecting your personal information is important. We are committed to safeguarding your privacy and ensuring compliance with the Australian Privacy Principles under the Privacy Act 1988. We comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and the Psychology Board of Australia’s Code of Conduct for Psychologists (2025).

This Privacy Policy outlines how we collect, use, disclose, and manage your personal information when you use our services, including our website.

This Privacy Policy will be reviewed at least annually to ensure compliance with legal and ethical obligations.

What We Collect We may collect personal, sensitive, and health information from you directly, or from third parties with your consent, including:

• Name, contact details, date of birth
• Medicare or insurance information
• Referring doctor details
• Health records and history
• Website usage data (via cookies, browser type, IP address)

Why We Collect It We collect this information for:

• Booking and managing appointments
• Communicating with clients and referrers
• Providing psychological services
• Managing billing and administrative processes
• Research (with appropriate ethical oversight)
• Website functionality and analytics
• We may also use de-identified clinical information in professional supervision for the purpose of ensuring safe and effective practice. No identifying information is shared in supervision.

Disclosure of Information Your information may be shared with:

• Referring professionals and authorised third parties
• Supervisors and universities (de-identified data only)
• Emergency services if there is risk to safety
• IT providers, web hosts, analytics providers (e.g., Google Analytics, Facebook Pixel)
• Overseas service providers where necessary (with appropriate safeguards). When personal information is stored or accessed overseas, we take reasonable steps to ensure the overseas recipient has privacy protections substantially similar to the Australian Privacy Principles.
• We take reasonable steps to ensure that third-party providers, including postgraduate supervisors and universities, protect your information in accordance with the Australian Privacy Principles and the 2025 Code of Conduct. If a data breach occurs involving your personal information, we will take immediate steps to contain the breach, assess any risk of serious harm, notify affected individuals where required, and comply with the Notifiable Data Breaches Scheme under the Privacy Act.

Your Rights You may request access to or correction of your personal information. We will respond within 30 days, in line with the Privacy Act. Administrative costs may apply only where reasonable and permitted by law. You may ask questions at any time about how your information is collected, stored, and used, and we will provide clear and accessible explanations, consistent with the 2025 Code of Conduct. For more detail, view the full Privacy Policy [linked in the website footer].

Contact Email: info@foundationscentre.com.au Phone: 07 2115 7803

2. Terms of Use

Terms of Use

Welcome to the website of FOUNDATIONS – PERINATAL AND CHILD PSYCHOLOGY CENTRE PTY LTD (ABN 12685991315). By accessing this website, you agree to the following terms and conditions:

1. General Use The content on this site is for informational purposes only and is not a substitute for professional psychological advice or care. Accessing our website does not constitute a therapeutic relationship.

2. Intellectual Property All content on this website is the property of FOUNDATIONS and may not be reproduced without written permission.

3. User Responsibilities You agree to use this website lawfully and not to misuse or interfere with its content or functions.

4. External Links Our site may include links to external websites. We are not responsible for their content or privacy practices.

5. Telehealth and Online Services We provide telehealth sessions in accordance with Australian privacy and confidentiality laws. We do not guarantee uninterrupted or error-free access and advise users to ensure secure, private environments.

6. Changes to Terms We reserve the right to modify these terms at any time. Continued use of the site indicates acceptance.

7. Jurisdiction These terms are governed by the laws of Queensland, Australia.

3. Disclaimer

Website Disclaimer

The content on the FOUNDATIONS website is provided for general information only. It does not constitute clinical advice, diagnosis, or treatment. All users are encouraged to seek advice from a qualified health professional for any mental health concerns.

No liability is accepted for any loss or injury resulting from reliance on the website content. We do not guarantee the availability or accuracy of any online materials.

In Case of Emergency This website is not monitored for crisis support. If you or someone you know is in immediate danger, please call 000 or contact Lifeline on 13 11 14.

4. Cookie Notice

Cookie Notice

Our website uses cookies to improve your experience, deliver analytics, and tailor our services.

What Cookies We Use:

• Essential cookies: For secure access and basic functionality
• Analytics cookies: To track website performance (e.g., Google Analytics)
• Marketing cookies: For targeted advertising (e.g., Facebook Pixel)

Managing Cookies You may choose to accept or decline cookies through your browser settings. Some website functions may not work if cookies are disabled.